English
Tunturi acquired First Degree Fitness Europe. Tunturi is the Europe, Middle East and Africa distributor and service centre for FirstDegreeRower, Upperbody Ergometers and MX Select. Our goal is to offer our customers perfectly tailored service support- and sparepart availibility.
1. PRODUCT RELATED QUESTION?
Check out our general FAQ or download the product’s user manual.
2. MALFUNCTION, DEFECTIVE OR NEW PARTS?
Did you encounter a malfunction? Is a part defective, broken, missing or do you want to purchase new parts? Please use our service platform.
Note: we will first ask you to create a user account. This way, we can process your problem reports and purchasing orders for new parts as fast and safe as possible. When you report a problem, we require some additional information: serial number, date of purchase and optional attachments like a scan or photo of your purchase receipt, the defective product or part, et cetera.
